How It Works

Your step-by-step guide to seamless global shipping.

Your Move, Handled with Experience

and Care

Every move tells a story. Whether relocating your family or starting fresh overseas, it's about trust and knowing your move is in experienced hands.

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01 Enquiry or Instant Quote

Start by telling us what you need to ship. You can begin with our instant pricing tool or send a quick enquiry. You’ll get a clear quote right away so you know what to expect from the start.

02 Consultation & Confirmation

A Move Manager will talk through your plan, answer questions, and confirm the details. This helps us match your needs with the right service. Once confirmed, your booking is locked in and ready for the next stage.

03 Packing & Materials

We supply strong boxes and packing materials, or you can choose our professional packing service if you want hands-off support. Our team prepares an item list for customs and checks that everything is packed safely. This keeps your belongings protected throughout the journey.

04 Collection & Preparation

We pick up your items from your door with flexible scheduling and no minimum size. During collection, we check labels and inventory so everything is ready for transport. Your shipment is then prepared for the next leg of its trip.

05 Transport & Tracking

Your items move through our air, sea, courier, or road partners based on the plan you selected. You’ll get one tracking number that updates throughout the journey. This keeps you informed from pick-up to final delivery.

06 Customs & Delivery

Our team and local partners manage all export and import steps for you. Once cleared, we arrange delivery to your new address at a time that suits you. You simply receive your items and settle in.

07 Aftercare & Support

After delivery, we stay available for any follow-up help you may need. If you have questions or need checks on anything, your Move Manager is ready to assist. We make sure you feel supported even after the move is complete.

Why People Choose Us

We don’t believe in one-size-fits-all solutions. We take the time to listen, understand your needs, and build a plan that works for you. You’ll have a single point of contact, clear communication, and the reassurance that your move is being handled by people who care.

Clients choose us because we are: